I-Connect007 Editor’s Choice: Five Must-Reads for the Week

May 26, 2023 | Andy Shaughnessy, Design007 Magazine

It’s been a busy week here at I-Connect007, an even busier week for PCB designers and manufacturers. This week, we published a variety of articles and news items. In this week’s wrap-up, we have an interview with Rex Rozario that is basically a historical look at the birth of commercial PCB manufacturing, and his involvement with the Rolling Stones in their early days. Then we bring you a look at trends in freight costs, which are—fortunately—heading southward right now.

Knowledge: At the Heart of Great Customer Service

May 26, 2023 | Barry Matties, I-Connect007

David Thomas, master IPC trainer at EPTAC, says that the more you understand the work and technology that go into your processes and products, the better you can serve your customers. That includes knowing the basics.



Material Insight: My Journey From Atomic Lattices to Circuit Boards

May 23, 2023 | Preeya Kuray, AGC Multi Material America

Although I fell into the PCB world somewhat accidentally, I remember the exact moment I knew I wanted to become a material scientist. At an undergraduate engineering information fair, I saw the breadth of research possible within the...

It’s Only Common Sense: Time to Fix What’s Broken

May 22, 2023 | Dan Beaulieu, DB Management

It’s time to address the elephant in the room: What will we do about sales reps? Having sales reps in our business—as in all other industries—is not working. Not only that, but the situation is also getting worse....

A thick, high layer count multilayer is one of the hardest printed circuit boards to adapt to lead-free assembly processes. The reason: Multilayers often have through-hole and hand-soldered components and require two or more rework...

Connect the Dots: What is an Annular Ring?

May 18, 2023 | Matt Stevenson, Sunstone Circuits

Let's learn about annular rings, because a greater understanding can help ensure that your PCB designs successfully become physical boards. The annular ring is the space between the drill hole and the edge of the pad—a specified...

Customer Service Featuring:

  • Dan Beaulieu’s Five Favorite Customer Service Columns an I-Connect007 Compilation
  • A Mini Manufacturing Ecosystem by Paige Fiet
  • Customer Service Starts With a Quality Product interview with John Johnson
  • The Most Important Thing About Customer Service interview with Marge Laney
  • Positivity Boosts Employee Morale by Todd Kolmodin
  • Knowledge: The Heart of Great Customer Service interview with David Thomas
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